User Data Policy — Cash Stash

1. Scope

This User Data Policy explains what personal data Cash Stash stores about you, how we use it, how long we keep it, and how you can review or delete it at any time. It supplements our Privacy Policy.

Documents you generate inside Cash Stash — including the Legal Declaration PDF, which is intended to act as a supplementary, witnessed record alongside any other valid Will you may have, not as a replacement for it — are governed by our Privacy Policy and Terms of Service, not by this page.

2. What we store

Cash Stash is a scheduling service for messages and money. We keep only what the service needs to run:

Your account details: email address, name if you give it, and sign-in records.
The messages, gifts, tasks and check-in instructions you write, including when they are due and who they are for.
The names and contact details of the recipients, trusted contacts and fallback people you nominate.
Check-in records and the evidence we use to decide whether an instruction should be released, such as missed check-ins and unanswered contacts.
Wallet configuration and delivery records for the money you schedule. Your private signing keys are held by our wallet provider, never by Cash Stash.
Subscription and payment records. Card details are handled by our payment provider; we keep only the invoice and status information.
Support messages and any urgent case you or your contacts open with us.

3. How we use it

To deliver your messages, gifts and tasks at the times and on the conditions you set.
To run check-ins and, where the conditions in our Terms are met, to release your instructions to the people you nominated.
To contact the recipients, trusted contacts and fallback people you nominated, so they can receive or confirm a release.
To bill your subscription and keep your account secure.
To answer your support requests and meet our legal obligations.

We do not sell user data, and we do not use it for advertising.

4. Retention

We keep your data while your account exists. Every account starts with a one-month free trial; if the subscription is not paid afterwards, the account becomes read-only rather than being deleted. Data is removed when you ask us to delete your account, or when we contact you about an account that has lapsed and you ask us to close it.

5. How to review or delete your data

Review and edit inside Cash Stash: your messages, gifts, tasks, recipients and nominated people are all visible in your dashboard, and you can change or remove them there.
Ask for a copy: contact us and we will provide the personal data we hold about you.
Ask us to delete your account: contact us and we will erase your account and all associated data within 30 days.
Track a deletion request: when we action a deletion we give you a confirmation code you can look up here: https://cashstash.co.uk/data-deletion-status

6. Security

All data is stored in an encrypted database with Row Level Security so only you (and our admin processes acting on your behalf) can read your records. Tokens and secrets are stored as restricted secrets and never exposed to the browser.

7. Contact

For any data-related question, email us via the address listed in our Privacy Policy. We respond to verified deletion and access requests within 30 days.